Administrative accountant

Main responsibilities

• Recording and controlling supplier invoices and delivery notes.
• Issuing and following up on customer invoices.
• Supporting accounting and administrative management, reconciling documentation and preparing information for advisors.
• Supplier management, order follow-up, documentation, incidents and payments.
• Controlling and filing administrative, commercial and accounting documentation.
• Online-channel customer care and support for product, order, billing, delivery and purchase-process queries.
• Following customer orders from receipt to delivery, coordinating with logistics and warehouse when needed.
• Managing and following up on incidents, returns, exchanges or customer claims with an agile, appropriate response.
• Handling queries received by email, phone and other digital channels enabled by the company.
• Recording and tracking queries and incidents to ensure proper resolution and improve the customer experience.
• Supporting other day-to-day management and operational tasks.

Who we are looking for

Training or experience in Administration and Finance, Accounting, Administrative Management or related fields.

We especially value:

• Previous experience in administrative or accounting roles.
• Familiarity with invoicing and accounting software and Office tools.
• Experience or ease with customer care and online order management.
• Organisation skills and attention to detail.
• Autonomy and responsibility.
• Ease dealing with suppliers and customers.
• Strong oral and written communication.
• Customer orientation and the ability to resolve queries and incidents effectively.
• Ability to thrive in a dynamic environment and take on varied administrative tasks.

We are looking for a stable, organised, proactive and customer-oriented person, eager to join a growing project and gradually take on responsibilities within the company’s administrative and commercial management.